This website is operated by O’Regan Group Pty Ltd ABN 27 080 001 065 AFSL 230806 trading as O’Regan Group Insurance Brokers (O’Regan Group).
The information provided here is general advice only and has been prepared without taking into account your objectives, financial situation or needs. Whilst every care have been taken to ensure the accuracy of the material O’Regan Group will bear no responsibility or liability for any action taken by any person or organisation on the purported basis of information contained herein. You should consider these, having regard to the appropriateness of this advice, and any relevant Product Disclosure Statement before deciding to acquire, vary or dispose of any insurance product.
This website also contains information from, and links to, third party sites. O’Regan Group makes no warranties or representations regarding the condition or the content of those sites. It is the responsibility of users to make their own decisions about the accuracy, currency, reliability and correctness of the information at those sites. By accessing third party websites and information on them through this site each user waives and releases O’Regan Group to the full extent permitted by law from any claims relating to the usage of the material made available through third party websites. In no event shall O’Regan Group be liable for any incident or consequential damages resulting from use of the material.
This website has been prepared in accordance with Australian law. This notice and the information in this site are governed by and are to be construed according to the laws applicable in the State of Western Australia and the Commonwealth of Australia. The information may not satisfy the laws of any other country; it is not directed at people in any other country and should not be relied on by people in any country other than Australia. The information in this site is current at the date of publication but may be subject to change.
We are committed to providing quality advice to our clients. This commitment extends to providing accessible complaint resolution mechanisms for our clients. If you have any complaint about the service provided to you, you should take the following steps:
Contact us and tell us about your complaint. We will do our best to resolve it quickly.
If your complaint is not satisfactorily resolved within five (5) days please contact the Complaints Officer at O’Regan Group on 08 9247 7888 or put your complaint in writing and either email it to us at firstname.lastname@example.org or send it to us at, O’Regan Group, PO Box 238 Greenwood WA 6924. We will try and resolve the matter quickly and fairly.
O’Regan Group is a member of the Australian Financial Complaints Authority (AFCA). If your complaint cannot be resolved to your satisfaction by us, you have the right to refer the matter to the AFCA. AFCA provides fair and independent financial services complaint resolution that is free to customers. The AFCA can be contacted at:
O’Regan Group is a subscriber to the Insurance Broking Code of Practice (the Code) which is published by the National Insurance Brokers Association.
The Code is intended to promote good relations between insurance brokers, their clients, insurers and other participants within the insurance industry. It also promotes efficiency in transactions by describing standards of good practice and the level of service to be expected from members.
To obtain a copy of the Insurance Brokers Code of Practice, click here.